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F.A.Q.s

What is CBD and how does it work?

CBD is an abbreviation for cannabidiol, the most prominent naturally occurring cannabinoid component found in hemp, and comprises up to 40% of the hemp plant.

According to the UK Government, cannabidiol is “…devoid of psychoactive effect.” After THC (9-tetrahydrocannabinol), CBD is by far the most studied natural cannabinoid. Additionally, CBD is increasingly the subject of advanced medical research and may be the single most important cannabinoid ever discovered.

What’s this entourage effect I keep hearing about?

The “entourage effect” is a term scientist use to describe the interaction between various compounds in cannabis. It is widely believed that when consumed together, certain cannabinoids and other compounds have a more beneficial effect than when consumed independently.

What are terpenes?

Terpenes are naturally occurring compounds produced by a variety of plants and even some insects. Terpenes and terpenoids are responsible for the distinctive scents of pine trees, lavender, citrus fruits and all varieties of cannabis. The terpene profiles of the various strains of cannabis are incredibly diverse and influence the flavor, scent and overall character of each strain.

Is CBD and THC the same thing?

No, they are different compounds. CBD and THC are both cannabinoids, but THC produces psychoactive effects causing a drugged symptom commonly known as a “high”. Although all CBD extractions will contain some THC, our CBD hemp plants are selected, cultivated and processed to minimize THC content to trace amounts within regulatory limitations and are devoid of psychoactive effects.

Is this medical cannabis and do I need a doctor’s recommendation?

Because our CBD is derived from hemp and is non-psychoactive, and contains no THC a doctor’s recommendation is not necessary.

Do we lab test our products?

  1. All Heirloom Labs products are regularly tested by 3rd part independent laboratories to ensure 99+% in purity. Lab reports available upon request.

Can I pass a drug test using your products?

YES. Fortunately, the urine drug screen for THC-COOH is known to have very little cross-reactivity to other cannabinoids that are not psychoactive, such as CBD (cannabidiol), CBG (cannabigerol), CBN (cannabinol), and others. This is good news for “normal” consumers of CBD/hemp oil.

That said, individuals using unusually large doses of a cannabinoid-rich hemp oil product (above 1000-2000 mg of hemp oil daily) could theoretically test positive during the initial urinary screen. Although very rare, the urine screen in these cases would likely represent a “false positive” due to other non-THC metabolites or compounds, which may cross-react with the immunoassay. When this is the case, the confirmatory GC/MS test would be negative, since CBD and other cannabinoids will not be detected by the more accurate (and specific) GC/MS screen.

Why do Cannabinoid Levels Vary?

The percentage of both CBD and THC varies depending on the type of plant. CBD rich hemp has virtually no trace of THC, while marijuana grown for recreational use tends to have much higher levels of THC and lower degrees of CBD. Selectively bred hemp contains the highest amount of CBD.

How is hemp different from marijuana? Why grow hemp and not marijuana for CBD?

Both are Cannabis sativa plants, however, the level of THC and other compounds differ. Marijuana has been bred to achieve high levels of THC for its psychoactive effects. Hemp grown for medical use is cultivated and processed to extract CBD and other cannabinoid oils with the lowest possible level of THC so there are no psychoactive effects from the use of the plant.

Are CBD Hemp products legal in the UK?

CBD, when extracted from hemp and not marijuana, Is legal in all 50 USA states and some few countries like; UK, Netherlands, Canada, Cambodia, Jamaica, Mexico, Nepal, North Korea, Pakistan, Peru, Portugal, Spain, Switzerland, Uruguay and Costa Rica just to name a few. All the products we sell on this website ARE legal in all the name areas, since marijuana is not used in the making of any of them.

Is CBD from hemp as good as CBD from marijuana?
The short answer is yes. CBD is CBD, whether from marijuana or hemp. Most marijuana has a very low cannabidiol profile, so most of the time hemp would be much more preferable regarding CBD potency because it naturally has such a high amount of it.

There are however certain strains of marijuana that are being grown with a very high CBD content, but this is presently very rare. And the few growers that do have high CBD marijuana strains are struggling to provide for all the people in need. Our CBD percentage from hemp is still comparable to these high CBD marijuana strains, and will soon actually surpass them. So, industrial hemp is not just an ideal alternative to marijuana but is most of the time the preferable choice.

* The cannabis strain Charlotte’s Web now is considered a variety of hemp, which flies in the face of a common misconception that marijuana is a better source of CBD than hemp, being that Charlotte’s Web gave CBD the very popularity it is now experiencing. THC and CBD tend to balance each other out, ratio-wise, in cannabis plants, so if enough breeding attention is given to increasing CBD levels, the THC levels will naturally fall and eventually you will have a harvest that will be under .3% THC on a dry-weight basis, making it fall within the definition of Industrial Hemp. Hemp is truly a wonderful source of cannabidiol (CBD), as is obvious from our quality and the feedback we’ve received from thousands of different people.

What is the mixing ratio of your terpenes?

Our terpenes are highly concentrated so for this reason we recommend starting at three percent (3%) or for best results, starting at 1-2 drops per gram, and adjust accordingly, At the end of the day, it’s all about personal preference; using our guidelines referenced above should put you on track.

How long does shipping take?

We currently ship USPS Priority mail to all USA States and using FedEx, EMS, UPS, DHL and Blue Dart to ship worldwide!  Every order is processed in our warehouse within 24-72 hours from your order date/time, After your order is processed Please allow 2-7 days at most for a 100% safe and secure delivery to client’s address.Do you ship outside EUROPE?Currently, yes we do ship outside Worldwide. However we are not responsible for any country’s customs, shipping procedures or regulations, when you Place an international order with us you accept the full risk and responsibility. Shipping times vary depending on country and customs. But at most 7 Days and you should get delivery. If shipped out of the country,  Heirloom Labs is not responsible for any packages not being delivered or being confiscated but we can help you get the package cleared and safely delivered. All customers are responsible for any applied fees by customs or any other agency if applicable. How do I use Heirloom Labs CBD isolate? We recommend that our CBD is dabbed, cooked with, vaporized, orally ingested, or combined and smoked with dry herbs of any sort. What Is STEALTH Like? Our stealth is methods are upgraded all the time. Thus we use TOP NOTCH stealth.

What does this mean?
– Double Vacuum sealed thick plastic.
– Extra layer of MYLAR seal.
– Decoy if need be.
– Address label + return address label.
– Priority shipping.

*ALL PRODUCTS ARE SHIPPED USING DECOYS FOR SECURITY REASONS.

*Weed products will be wrapped and vacuum sealed into 2 separate SMELL PROOF BAGS (they will NOT leak) and then wrapped in a protective bubble. Once sealed, the package will be placed into a discreet wrapping and taped heavily (CBD Products WILL NOT BE Affected). Your order will come as a standard diplomatic business package with stamps on it directly to your desired address, there’s no need to make a signature to receive it. Products will be vacuumed twice and are washed in an alcohol baths several times.

Is Tracking Number Available?
All Others are shipped with tracking info and NO Signature Needed Upon Delivery.

In case of Non Arrival or Problem with Order?
Please contact us for we would be happy and oblige to help and we are available 24/7 by Email, WhatsApp, Or Online Chat.

WHAT IS YOUR REFUND POLICY?
– In case of non-arrival, please contact us within 30 days.
– In case of non-arrival, Heirloom Labs will RESHIP 100% to the same or a new address but you will pay for shipping charges. OR We will REFUND 30% of Product Payment to the buyer.
– If the first 100% shipment and 50% reship don´t arrive, there will be NO refund or extra reship.
– Buyer is responsible for address, if there are any mistakes.

How Is ADDRESS DELIVERY FORMAT?
Name :
Street :
Postal code / City :
Country :
Please mind using the correct capital letters, or use all capital letters. It should be: ¨United Kingdom¨, or ¨UNITED KINGDOM¨, please not : ¨united kingdom¨

Do you sell wholesale or in bulk?Please contact us at  heirloomlabs.co.uk for more information on wholesale purchases, thanks.